Google reviews are super important, because 95% of Consumers read online reviews before shopping, and 58% say good reviews make them more likely to buy from that brand.
Take control of your online reputation by actively seeking out and earning positive reviews:
Update your Google Business Profile Make sure all the necessary information about your business, such as the correct address, phone number, website, and hours of operation, are updated.
Make asking for reviews a part of your routine This small but meaningful gesture can go a long way in encouraging customers to leave a review for your business. By proactively seeking out reviews, you can tap into the power of word-of-mouth marketing and enhance your online reputation.
Make it easy for customers to leave reviews By providing a direct link to your Google review page, or printing a QR Code on invoices, you make it effortless for customers to leave their thoughts about your business.
Maximize the power of follow-up emails After a customer has purchased from your business, send them a thoughtful email to express gratitude and remind them to leave a review.
Respond to all customer reviews Respond to all customer reviews, both positive and negative. It is an important aspect of building and maintaining a strong online reputation.
Encourage 5-star Google Reviews with incentives Imagine a win-win scenario where both you and your customers come out on top. A discount or special offer for customers who take the time to leave a 5-star google review can motivate them to share their experience with others.
Showcase your success Highlighting your 5 star google reviews on your website, social media, and other marketing materials can help attract new customers and build trust with existing ones. Give potential customers a glimpse into the fantastic experiences they can expect when they choose your business.
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